#reviews

Thread

Liza McGraw August 08, 2024 at 03:08 PM

hello! has anyone included a link to write a review on TrustRadius (or any site) within a customer newsletter and had success? We have been including a link within our newsletter for a few months and it has the most engagement, but customers are not actually submitting the review after clicking the link. We even increased the gift card amount... just wondering if anyone has experienced something similar!

Shannon Howard August 08, 2024 at 03:20 PM

Are you seeing that through link clicks? Sometimes those aren't always reliable as a metric.

I'll keep you posted! We just sent a G2 review link through our newsletter today. So we'll see how it goes. I'm not expecting anything, but was willing to experiment to see what happens!

Maura Frost August 08, 2024 at 03:22 PM

Following as we’re looking to implement this soon in our customer newsletter with TrustRadius!

Liza McGraw August 08, 2024 at 04:43 PM

yep, link clicks. Thank you both!

Rachel Ward August 08, 2024 at 05:00 PM

I haven't tried it in a newsletter but have sent one off campaigns with higher incentives around different times of year and played off the holiday.

Example, valentines day I did a leave us some love campaign and did the top $50 incentive and it drove 43% conversions from clicks to completions.