#reviews

Thread

Jacqueline Gu October 28, 2024 at 09:04 PM

Does anyone have experience working with Gartner or G2 to remove reviews? Due to the review not coming from the right source - it's not a customer who left a review?

Lauren Turner October 28, 2024 at 09:06 PM

Yes, you send an email with a link to the review and why it should be removed. Then, someone reviews it and makes a decision.

Angela Kelleher October 29, 2024 at 06:05 PM

Yes, as Lauren said above. But we had no success getting the reviews removed. One came from a customer who left years before and was very disgruntled and said terrible things, but they still allowed it.

Jacqueline Gu December 04, 2024 at 11:56 PM

Yes I did that but the request was declined.