#reviews
Thread
At my last employer, we measured based on achieving their Customer Choice (might have a different name), which included a specific number of reviews and ratings to qualify. Those numbers varied based on product.
Hey <@U08LCJ0TB3N>, do you have any experience capturing GPI reviews at events?
I do! Happy to share both the best practices and the scars I've earned as part of the learning practice. Given their 2-step authentication in place, I recommend using Gartner's gift card approach where you buy Tango cards through them and they manage things so that only those who write approved reviews get the gift card. At events, it's easy for someone to write gibberish (and you can't read over their shoulders since that's against the rules) to get an onsite giveaway. Also recommend that you have instructions printed for people to review so they don't accidentally disqualify themselves by writing a non-English review, not responding to the 2-step authentication in time, etc. Happy to share more by phone if you wish.
I will clean this up and post on LinkedIn later this week, however in case anyone needs it more urgently, I've attached my list of good practices for collecting GPI reviews at customer events. If anyone sees an omission or has a great idea to add, please let me know!
This is awesome! Thanks Stef!