#chatgpt

Thread

Melissa DiBernardo May 31, 2023 at 03:10 PM

Hi friends - Has anyone come across an AI tool for creating customer journey maps?

Mary Green (Owner CMAweekly) May 31, 2023 at 03:13 PM

Since there are templates for this on Miro and other types of sites, can you tell me what you are hoping the AI tool will do?

Mary Green (Owner CMAweekly) May 31, 2023 at 03:31 PM

BTW, I hope I didn’t sound rude. I just want to make sure I’m thinking about it the right way. 😄

Melissa DiBernardo May 31, 2023 at 03:33 PM

Good question - and I saw a previous post with the Miro template which was helpful. We have different support packages, personas, and goals. AI is great at helping with the initial brainstorming /documentation so I was hoping there was a tool that could get me started with documenting the different journeys.

Mary Green (Owner CMAweekly) May 31, 2023 at 03:41 PM

OK, I’ll take a look around and post back. 🙂

Mary Green (Owner CMAweekly) June 01, 2023 at 09:50 PM

@Melissa DiBernardo I did ask around and it seems like it’ll be created soon enough, by the end of this year AI’s expected to be used everything!! Woohoo.