#linkedin

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Shannon Howard January 07, 2025 at 05:53 PM

Posted about VOC today and how you DON'T always have to get on the phone with them 1:1. Would love your thoughts! https://www.linkedin.com/posts/shannonlagassehoward_you-dont-always-have-to-talk-to-y[…]318267043840-L7-a?utm_source=share&utm_medium=member_desktop

Mary Green (Owner CMAweekly) January 07, 2025 at 06:04 PM

Love this, you can learn a lot about customers without picking up the phone.