#welcome

Thread

Allison Caldrone August 22, 2023 at 01:22 PM

Hi everyone! I’m <https://www.linkedin.com/in/allison-caldrone/|Allison Caldrone> :nail_care: I’m so excited to have found this community. I also found this slack and the friday zoom meetings from <@U04D81RPJ12> and her LinkedIn post. I feel like we all need a community like this, and I’m happy she had all of you in her time of need :hugging_face: I’m working for <https://www.sharefile.com/|ShareFile> - we are kinda like Dropbox (but way better and more secure). I’ve been at this company for 11 years and have recently (in the last 1.5 years) taken over the entire customer/adoption marketing team. We are really small - only 3 employees (including me) - but our goals are big. We are here to do all customer comms, onboarding and retention. Our goals are around driving adoption, retention, and customer loyalty. I’d love to learn from this community and grow in my career. Since I’m new to this role and we’ve recently split the business into business units, this whole team and function is pretty new. I’m making up quarterly goals and metrics and sometimes feel like I’m just faking it :neutral_face:

Rachel Ward August 22, 2023 at 02:13 PM

Hi Allison! So glad you're here, this community is the best!

I am currently 1 months funemployed (aka laid off like many here), but focus on all things lifecycle (adoption, retention, expansion) and am always happy to help if you need it 😁

Mary Green (Owner CMAweekly) August 22, 2023 at 02:42 PM

Welcome, it’s so great to have you. I love your advocacy for your company. I think we all feel overwhelmed and just do what we can in the beginning. Please jump in and ask specific questions, there are so many people here that want to help.

Evan Huck August 22, 2023 at 07:27 PM

Welcome! Did ShareFile get spun out or is it still part of Citrix? Vista Equity doing a lot of shuffling it seems.

Allison Caldrone August 23, 2023 at 05:00 PM

So much shuffling @Evan Huck. Technically we are all under Cloud Software Group, but everyone is separated. So yeah, no more “Citrix ShareFile”. It’s definitely an interesting time.