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Lauren Turner September 23, 2025 at 03:01 PM

New post: what to do when you're starting an advocacy community, and your baseline customers aren't particularly singing your praises

Emily Coleman September 24, 2025 at 12:50 AM

These are great tips and so much better than my advice which is, "find a new job." I've done it before and it's so hard.

Lauren Turner September 24, 2025 at 12:52 AM

I mean, sometimes “find a new job” is the best advice though!

Emily Coleman September 24, 2025 at 12:53 AM

In this economy, that's harder, so I get that it's not always the most practical. And there's something very satisfying about doing customer advocacy on hard mode.