#open-share

Thread

Jennifer Gladden June 20, 2024 at 04:23 PM

Hi everyone, I am hoping to talk with more customer marketers - specifically around how they are using/hoping to use community. Full transparency; I work at Gainsight (formally at inSided before acquisition). This is coming from a place of curiosity and wanting to learn. We have had a couple webinars after the influitive changes, but that was more a one sided conversation. You can ask me all the questions you might have about our community tool and where we are headed, and I can ask you about where you are succeeding and where you are still finding gaps. Anyone interested in chatting?

Kevin Lau June 20, 2024 at 05:38 PM

Hey Jennifer - count me in. We are Insided customers and the team has plenty of feedback...

Jennifer Gladden June 20, 2024 at 06:04 PM

I will send you a message. Thank you!

Amanda Schulte June 20, 2024 at 09:23 PM

@Jennifer Gladden I am exploring this with our CS team that uses Gainsight and would be open to chatting!

Jennifer Gladden June 20, 2024 at 09:24 PM

Awesome, I’ll send you a message!

Amy Ng June 20, 2024 at 10:36 PM

Hey Jennifer, I work at a marketing agency (Captivate Collective) that helps CMA practitioners find new Customer Marketing tools, and we've been curious about whether any of the community players have added more robust advocacy functionality since Influitive was acquired. Would love to chat if you're open to it! (Full disclosure that I used to work at Influitive, but have no association with them post-acquisition.)

Jennifer Gladden June 20, 2024 at 10:39 PM

Amy, I would love to talk! I really feel that more we collaborate, the better.

Jill Ross June 21, 2024 at 12:48 AM

I'm open to chatting - former inSided customer here.

Jennifer Gladden June 21, 2024 at 06:42 PM

Thanks, Jill! I will send a message!

Marlee Ravid June 25, 2024 at 08:53 AM

@Jennifer Gladden would love to connect. Current gainsight community customer.