#random

Thread

Marie Elliott October 05, 2023 at 01:19 PM

Our annual Customer Awards event is today. Why is it, no matter how much you prepare, there is ALWAYS some new version of last minute chaos?

Mary Green (Owner CMAweekly) October 05, 2023 at 01:20 PM

It means you are on track. Can you imagine how you’d be if something wasn’t off? Also, you’re doing great. I hope you have a ton of fun.

Rachel Ward October 05, 2023 at 01:21 PM

Always!!

Would love to hear your key learnings/insights. I’m throwing together an awards program and event quickly as well

Marie Elliott October 05, 2023 at 01:23 PM

Oh, @Mary Green (Owner CMAweekly) your genuine, kind words are the best.

I'd definitely be scrambling even more trying to uncover what was wrong that I didn't know about. So at least I have open communications? Haha

Mary Green (Owner CMAweekly) October 05, 2023 at 01:24 PM

You’ve got this. And we will interview you about it in a couple of weeks.

Marie Elliott October 05, 2023 at 01:26 PM

Good luck @Rachel Ward! I learned that overnight shipping an award to London is a fun way to blow $500 🙃.... I mean, it's an excellent investment to show your dedication to customers and to get the good vibes for organic social content and a guaranteed success story video!

Shannon Howard October 05, 2023 at 03:05 PM

@Marie Elliott Good luck today! Things always happen—Murphy's law. Doesn't mean you didn't do a great job! And your customers won't see it at all.

Marie Elliott October 05, 2023 at 03:10 PM

Thank you!!

Alexie Glover October 05, 2023 at 03:14 PM

Awards programs are their own kind of crazy! It's all about rolling with it and making the most of the chaos you are creating/thrown into. I'll be there with the event in a few months. Right now we're wrapping up the nomination period and scrambling to ensure our judges are fully on board. Chaos 😅

Alexie Glover October 05, 2023 at 03:15 PM

Cannot wait to hear all about how your program goes! And I'm sure the event is going to be amazing!!!

Marie Elliott October 05, 2023 at 05:47 PM

Event went really well! Several comments in the event thread from happy customers and partners. My goal is to get 5 case studies out of the bunch this quarter so time to switch hats and get to it!

Marie Elliott October 05, 2023 at 05:48 PM

@Alexie Glover wishing you tons of success for your event/ awards!!

Alexie Glover October 05, 2023 at 05:51 PM

Congratulations Marie!! Happy to chat any time about wins/lessons learned! We are just wrapping nominations and have concurrently produced and approved 7 customer stories feeling very happy with that number!

Rachel Ward October 06, 2023 at 12:15 PM

@Alexie Glover I am building out an awards program to launch in January and would love to hear any tips on how you’ve been successful with pull through on the stories

Alexie Glover October 06, 2023 at 02:52 PM

@Rachel Ward would love to share!! Maybe @Marie Elliott and others in the awards zone can hop on a call and share our processes? My "I'm fully in it" reflections right now are you need to be working for 12 months to do everything perfectly, regardless of how long your award season is 🥲

Rachel Ward October 06, 2023 at 03:19 PM

Oh yeah, well I have a quarter to get it live, lol!

Alexie Glover October 06, 2023 at 03:21 PM

I had 4 weeks ... it's possible 😅