#random
Thread
Does anyone run some kind of Product Advisory Council, where you hold exclusive quarterly roadmap webinars with customers + your product team? We hold quarterly webinars with customers and give them a 'sneak peak' to what's coming in our upcoming releases and we also take their feedback during these as well. I'm looking to revamp ours, and i'm interested in what others are sharing, how often you are holding these, how long these webinars are, etc. Thanks!
We used to host quarterly and have shifted to twice a year this past year, 1 hour, we're sharing the bigger projects on the roadmap and usually get customers to vote on which ones they are most excited for, they get to ask questions, give feedback, if we're doing any kind of beta/EAP we'll get customers to raise hand if they're interested, etc. We've been talking about doing a quarterly demo hour though with everything that's been released to gather additional feedback now that the roadmap has gone to 2 sessions.