#announcements
Important info for Customer Marketers & Community members
Thread
We've landed our biggest customer (ever) and now we need to create a whole marketing-driven onboarding program. I've, candidly, never done this type of work before and will take any and all guidance from this circle of brilliant and experienced minds. Playbooks, examples, templates, advice, partners who do this well, etc. Thank you friends!
Onboarding is my favorite!! Let's chat!
I'll reach out to you!
would LOVE to be included -- in the same boat
@Jeanne Talbot I used to manage all of onboarding at my last company! Hit me up if you want to a quick chat. Happy to share what I remember.
If there is a call being scheduled, would love to join as this is also part of my new role. So funny that a lot of customer advocacy folks are being tasked with this now!
I'd love to be included as well! We are looking to enhance our current onboarding and consider what onboarding looks like for Enterprise accounts.
@Mary Green (Owner CMAweekly) - Is there a recording for this call? I'd love to hear the great discussion!
Unfortunately there isn’t a recording to share. I can write up a post about it though if that would help.