#announcements

Important info for Customer Marketers & Community members

Thread

Rachael Taft January 26, 2023 at 03:20 PM

We are looking at finally launching a customer newsletter - does anyone have any documentation or guidelines they use for WHAT goes in the newsletter? (I'm trying to figure out how to not just say "this is what goes in here" but also say "this shouldn't go here, but instead it should be... on the website, in our community, etc.")

Mary Green (Owner CMAweekly) January 26, 2023 at 03:23 PM

I’ve heard people love G2’s newsletter. @Katlin Hess anything you can share?

Amanda Peacock January 26, 2023 at 03:50 PM

we have four sections:
1. Get Smarter About Zylo
2. Industry Insights and News
3. The latest from Zylo
4. Upcoming Events

Katlin Hess January 26, 2023 at 03:52 PM

Ours is very specifically an admin newsletter, here's how we break it down:

Amanda Peacock January 26, 2023 at 03:57 PM

if the link is not ready 1 week out, do not include it in the newsletter << BOSS MOVE .. the dream 😂😂😂

Katlin Hess January 26, 2023 at 04:10 PM

Lol it doesn't always happen, but by putting it in writing I think it does at least make people stop and think about whether it needs to go out this month.

Rachael Taft January 26, 2023 at 04:12 PM

@Katlin Hess Thank you! This is exactly the kind of documentation I was looking for!

Rachael Taft January 26, 2023 at 04:12 PM

Thanks, @Amanda Peacock! We are still trying to nail down categories so that's super helpful

Joel Klettke January 26, 2023 at 05:46 PM

Just want to say a sincere thanks to @Katlin Hess and @Amanda Peacock for sharing!