#announcements

Important info for Customer Marketers & Community members

Thread

Mary Green (Owner CMAweekly) June 30, 2023 at 07:22 PM

Today’s call was really interesting. We discussed:
• finding the right fit in a position and knowing when it’s not the right role
• when you shouldn’t be beholden to numbers/KPIs
• the immense value of having KPIs
• stages of your KPIs
• overlap of Customer Marketing & Community in regards to KPIs
• Tech stacks (call focused on this coming soon)
• keeping track of sales enabling customer quotes
And other topics. Interestingly, we have several new folks join us, and Ari & Daniel Palay debated (for lack of a better word) on when we should be beholden to numbers.

Recording & transcript: https://grain.com/share/recording/65fff287-72ac-4b6b-974d-7698583dd181/GkVuTGKxTR9aXLGSoErIlPwTxhe33okghuawfHe4

And here’s a link @Mindy Lyons Blackstock shared about being busy - we all do it, but it’s not healthy, how can we fix that? https://hbr.org/2023/03/beware-a-culture-of-busyness

Rachel Ward June 30, 2023 at 07:23 PM

Can’t wait to watch the recording, thanks for sharing Mary!!