#announcements
Important info for Customer Marketers & Community members
Thread
Survey results to date: @everyone
Deeto - 9.7 avg rating ~ 33 submissions
Champion — 9.7 avg rating ~ 3 submissions
Peerbound — 9.3 avg rating ~ 4 submissions
UserEvidence 8.9 avg rating ~ 37 submissions
Reference Edge 7.8 avg rating ~ 29 submissions
Orca — 8 avg rating ~ 2 submissions
Base - 5.5 avg rating ~ 4 submissions
SlapFive - 4.8 avg rating ~ 6 submissions
Influitive - 3.9 avg rating ~ 8 submissions
Spreadsheet - 4 ~ 2 submissions
We need more submissions, so hop in an leave your thoughts
I’d be interested to know of those that submitted which systems are folks using together
I’d be interested to know if those who submitted are actually users/customers!
Evidently they don’t need to be customers to provide a rating which is a little confusing
I only rated what I’ve used so was only one system. (Actually two now!)
TY <@U09D50SGMV0> and @Kaily Baskett I hear the complaints. This is for people who have used the platforms. Not everyone will be an active customer of a platform if they used it previously. Part of the assessment of the data will include company averages so even if ten people rate something from one company, they still are really one account, so that will be marked as well.
So far, few SlapFive users have entered the survey, I do hope thing changes so the community can see several opinions of the platform.
As we all know, there's no full proof way to take a survey like this, G2 verifies with a screenshot, but even that isn't full proof, and I'm not asking platform companies to send me their customer lists. Even if I did, it would exclude previous customers and their opinions are highly valued here.
I have a good general understanding of how the community sees these platforms, and if anything stands out as questionable, I will dig into it. For now, I'd suggest each platform send customers who want to rate the platform honestly.
Love the ideas <@U08U4PV81KP> and <@U07V02XU2CB>
Thanks for doing this Mary!
I can promise that I will look at each of the submissions to verify their LinkedIn, make sure their reasons sound plausible, etc. Right now we have 129 people have submitted over 170 ratings.
I guess I’m not sure what value this will have in the end then. You can’t really weight 30+ responses against ~5 responses and get any sort of accurate snapshot of what’s really happening. And the survey allowed me to rate a tool I’m not even using.
This just seems like it’ll turn into a popularity contest rather than an objective survey of what people actually think or feel about these solutions. Good idea, good intention…just don’t think the execution is quite there to be as useful as hoped.
Echoing Scott, we should be careful about surveys and research because only rigorous process can yield trustworthy results.
PS: I want every company to do well in the survey, SlapFive is well loved in this community, as more people participate I believe that will come through.
@Mary Green (Owner CMAweekly) I agree, it’ll be more valuable as you get more responses in to normalize the sample.
Do you have an end date or cut-off time for responding and issue a completed report? Or is the goal to keep it ongoing for a while and report the figures as they come in?
Submissions through this Friday, and then I can report Early Dec...
I'm considering extending submissions as I want to make sure people have time to participate.