#announcements
Important info for Customer Marketers & Community members
Thread

Aadhi
November 01, 2023 at 10:28 AM
Hi all! Got a quick question. Once an advocate talks to a prospect, how can we measure how well it went? Should we think about sending surveys to prospects so they can tell us how helpful their chat with the advocate was?

Rachel Ward
November 01, 2023 at 12:17 PM
I want to say Deeto is sending follow up surveys as a part of the process if you use their tool. Anyone using Deeto might have some feedback on how this is going

Alexie Glover
November 01, 2023 at 03:16 PM
Orca also has automated follow ups! @Andru Creighton and I actually teamed up on