#announcements

Important info for Customer Marketers & Community members

Thread

Elizabeth Townson July 10, 2023 at 11:04 AM

hey all, just wondering if anyone can recommend a survey provider for NPS surveys please? 🙂

Rachel Ward July 10, 2023 at 12:06 PM

I’ve used Qualtrics (stand alone), Pendo (in app functionality), and Gainsight (CS tool). If you have a CS tool like churnzero or planhat they have nps as well.

Beccy Furness July 11, 2023 at 04:36 PM

We use delighted too and agree it has all the integrations we need and can send through email/url etc

Jennifer Blanco July 12, 2023 at 03:57 PM

AskNicely is also a good option if you’re looking for customizations and additional followup questions

Elizabeth Townson July 12, 2023 at 08:36 PM

thank you!