#announcements
Important info for Customer Marketers & Community members
Thread
Elizabeth Townson
July 10, 2023 at 11:04 AM
hey all, just wondering if anyone can recommend a survey provider for NPS surveys please? :slightly_smiling_face:
Rachel Ward
July 10, 2023 at 12:06 PM
I’ve used Qualtrics (stand alone), Pendo (in app functionality), and Gainsight (CS tool). If you have a CS tool like churnzero or planhat they have nps as well.
Beccy Furness
July 11, 2023 at 04:36 PM
We use delighted too and agree it has all the integrations we need and can send through email/url etc
Jennifer Blanco
July 12, 2023 at 03:57 PM
AskNicely is also a good option if you’re looking for customizations and additional followup questions
Elizabeth Townson
July 12, 2023 at 08:36 PM
thank you!