#announcements

Important info for Customer Marketers & Community members

Thread

Shannon Howard December 26, 2023 at 07:13 PM

Has anyone hosted a "virtual launch party" before? I threw out the idea to our VP of CS to celebrate customers who are launching their platform, to host a little get-together virtually to celebrate. My questions: 1. What did the agenda/flow look like? 2. Anything you learned from doing this? Anything you'd do differently or suggest? 3. Did you send them anything? Any favorite gifts? (Was thinking DoorDash gift card, coffee, something like that).

Ari Hoffman December 26, 2023 at 07:58 PM

@Rob Ayre has done a lot in this area

December 26, 2023 at 09:28 PM

I've done this with Alyce Gifting Gurus. The kickoff meeting was generally like this:
1. Intros for everyone and an icebreaker question
2. Purpose of the community/why they were chosen for the pilot
3. Walkthrough of what had been created so far
4. First impression Q&A and feedback
5. 15 minutes to play around with the interface
6. More Q+A now that they've had some time to explore
7. What should we add/subtract/do differently?
8. Next Steps
9. Everyone attending receives a small thank you gift