#announcements
Important info for Customer Marketers & Community members
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Events/Hosting a conference Question: Does anyone have experience with wanting to cover a portion of the hotel cost for customers attending your conference or creating different tiers of hotel room rates. We have been given a room block rate link from the hotel of $559 and want to offer: • A $199 rate to customers • A $299 rate to Prospects • A $399 rate to Consultants that are attending. The hotel wont give us the 3 lower rate links so trying to get creative to give all attendees the best booking experience and how to have clear communication if all attendees have to book at the $559 rate and then the hotel will bill to us the portion we are covering on the backend .... a mess right?! :slightly_smiling_face:
Oh we know my conversation hotel costs for customer speakers, or members of CAB etc. of if they are doing something onsite like a video etc…
maybe use a promo code with the discount for the different tiers?
We did something similar last year. It is messy, and manual. We just kept track of who was a customer vs. prospect as they booked rooms then had the hotel bill accordingly.
@Becca Snee How did you communicate they should book at the higher rate but then you would cover some cost?