#announcements

Important info for Customer Marketers & Community members

Thread

Emily Amos July 05, 2023 at 04:04 PM

Does anyone know of any stats related to how much of a SaaS company's sales/marketing budget is typically used on customer acquisition vs customer retention? (There are lots of stats about how much more expensive it is to land a new customer vs keeping an existing one, but I'm trying to find some numbers on how companies are ACTUALLY spending their money.)

Joel Primack July 05, 2023 at 04:09 PM

Check out content from OpenView on SaaS Benchmarks, usually have great info, Emily!

Emily Amos July 05, 2023 at 06:01 PM

Awesome, thanks @Joel Primack.