#announcements

Important info for Customer Marketers & Community members

Thread

Amanda Peacock January 20, 2023 at 07:38 PM

does anyone have a sample form/landing page/instructions you use for enabling internal teams to submit recommended customer stories? basically we have customers that are successful and our CS team knows about them but the process of getting those to the next step is broken

Alexie Glover January 20, 2023 at 07:45 PM

Are you working in a tool? I just supported the development of an internal form (using Google) for one client that doesn't have a CMA tool and does her tracking in Sheets. We created a form that automatically added the customer/story into her existing asset pipeline.