#announcements
Important info for Customer Marketers & Community members
Thread
anyone managing in app comms? any recommendations of how you're doing this/keeping a schedule/ record of everything? ideally something that people can reference even if they aren't actively using the tool (AppCues/Pendo)
We use a shared Google Calendar for customer comms. Historically we've only had emails + events, but we recently added Pendo in there. It's...fine. But maybe Airtable or something might be a little more visually appealing.
I maintain a calendar of comms across all channels in Asana. Anyone can add it to their Google Calendar even if they aren't an Asana user
I've used Confluence to document what exists, where it exists, what it's tied to, etc.
And used a Slack channel as a heads up/anyone have problems with this? before it launched. (Especially with Product)