#general

@ @Lauren Turner @Kristine Kukich and several others are doing a lot in this space.

Get ready .... testing my theories on multiple assets from case study recordings. I'm setting up a call for next week. Anyone that wants to participate is welcome to join. You all will be the customer on the call. I'll publish my list of questions when I send out the invite.

I worked on a ChatGPT prompt for a testimonial when writing an article this past week. Trying learn more on how to do that

Hi! Yep, I use chatgpt 4 a LOT.

We’re in flight doing some exciting experiments with our data team to accelerate content, analyze voice/tone for influencers and analyzing trends/themes for customer use cases etc.

wow, in flight? what a fun time to work on this.

We just kicked it off a few weeks ago after we discovered the data team is building a LLM for one of our evangelists to help them create more blog and external content - the model can even match snark levels LOL

working on spitting out ROI study-type reports from survey data 🙂

I have been waiting for this question.

• create test questions and answer keys based on lessons, documents, etc for training programs
• analyze and evaluate support team members' ticket responses based on a provided rubric
• I used to dump tonnes of unstructured feedback from surveys, discussion posts, etc (removing PII for legal reasons) into GPT-4. It can analyze, summarize, and provide suggestions for actions/follow-ups
I was one layoff away from using it for automated challenge response analysis as well (via Zapier)

i am hoping one day to dump the data into ChatGPT to get things summarized and analyzed. Sounds like a great use.

Yeah, with a ChatGPT Plus account you can upload CSV files full of data and grab a coffee while it works

then you can ask questions about the data

you can upload a CSV? nice

There's been great success @Don Currie with the question/answer/distractor usage for GenAI

It is SO amazing at the distractors. I used to waste a lot of time on those. It must've saved me hundreds of hours on testing for internal enablement programs I ran

Exactly. It was the part of writing questions that I hated the absolute most. My example a few weeks ago took about 35 seconds to generate 9 questions.

One of my upcoming projects will include data from multiple sources.

@Irwin Hipsman - I am very tempted to subscribe to CoPilot pro (from Microsoft) because it integrates GPT into Excel (and Word, Powerpoint).

It doesn't. You need the pro version to get the integration