#general
General Discussions & Topics
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Hi, we're preparing for our upcoming conference, vut I'm running into a challenge with driving community membership when SSO is enabled with our community platform.
So when they log into our product, then they can login to the community. While SSO makes it convenient for attendees to join from their work laptops, I'm concerned that not everyone will bring a laptop or remember their login credentials.
I'd love to hear your thoughts on this. Have you seen any successful strategies for encouraging community signups in a similar scenario? Any insights you can share would be greatly appreciated.
Thanks in advance!
Deja
Hi Deja!
In your know before you go document, provide detailed instructions on how to access the community via phone or via a laptop without sso. Send the document a week or two before the vent and again the day before so it’s top of mind. Lastly, be sure to include contact information for someone who can help them on site if needed.
Hope that helps!
+1 to @Natalie Gullatt Also in the past I've had a dedicated booth specifically for this and it was nonstop busy!
Yes! A dedicated booth definitely helps too! Also a QR code on signage would be good too
These are super helpful, thank you!!!