Cristina Levenetz

#lifecycle - May 03, 2024 at 02:06 AM

Thanks so much @Kevin Lau! Greatly appreciate it. I’ll send you a pm

#lifecycle - February 07, 2024 at 12:18 AM

I’m actually about to meet with our LinkedIn engagement rep about this very use case. I’ll capture their guidance and can share learnings at the end of the week.

#lifecycle - February 07, 2024 at 12:16 AM

I use LinkedIn navigator and zoom info to find departed champions

#open-share - January 03, 2024 at 10:51 PM

I’m in San Diego too!

#announcements - November 14, 2023 at 05:37 PM

Would you mind sharing with me as well @Crystal Anderson? I’m at Cristina.levenetz@airslate.com

#announcements - November 10, 2023 at 08:55 PM

It would be for the latter. The former would be great but my company really needs to be better about having more contacts at accounts

#announcements - November 10, 2023 at 04:05 PM

Happy Friday All! I have a question about multithreading in customer accounts- has anyone done a program(s) to help support their CS team’s efforts to connect with more people at an account?

#announcements - November 07, 2023 at 11:22 PM

Thank you @Ornella Mariño and @Meg O'Hearn for your feedback and input

#announcements - November 02, 2023 at 09:07 PM

hi @Julie Neumeister 👋, I just came across this thread. Would you be open to sharing what you discussed with Kevin? I'm in new role taking something like this on and was hoping to get inspiration. Thank you!

#announcements - November 01, 2023 at 08:25 PM

hi everyone! Looking to get peoples take on when to send NPS/CSAT surveys. I've always worked with CS teams that would send them out after touchpoints like after onboarding is done, after a support ticket is closed, post QBR at at specific time intervals (every 3 months). What has been your org's experience?

#announcements - September 26, 2023 at 03:00 PM

Doing some interview prep and I’m auditing a financial analysis class.

#jobs - September 19, 2023 at 07:43 PM

Hi @Jennifer Lyons! I'm currently on the market. I'm looking for a Senior Customer Marketing or Lead/Head of Customer Marketing

#jobs - September 13, 2023 at 01:47 PM

Thanks @Joel Primack . Really hoping things get better soon

#jobs - September 12, 2023 at 08:25 PM

Thanks so much @Mary Green (Owner CMAweekly)!

#jobs - September 12, 2023 at 07:48 PM

Hi everyone, I was part of a huge round of layoffs at Pantheon in July (our team went from 24+ people to 11). I'm actively looking for senior customer marketing manager roles or lifecycle marketing manager roles. Would appreciate any leads and happy share my network. Thank you!

#reviews - September 06, 2023 at 09:22 PM

Wanted to close the loop here and share that in addition to everyone's suggestions we did an "ad"/CTA for champions to submit reviews to TR/G2 and Capterra that ended up yielding a dozen reviews over a couple of weeks time.

#announcements - August 19, 2023 at 01:57 AM

Very excited for what you and @Leslie Barrett have put together. Sign me up!

#reviews - August 17, 2023 at 08:26 PM

Thanks all for your input! We hadn't tried going through CSM's for the TR, G2 crowd for reviews. We sent them mainly from our MAP , Marketo. I think a good amount got caught in spam filters. Thanks so much @Alison Bukowski for the resource recommendation.

#reviews - August 15, 2023 at 06:14 PM

Thanks @Shannon Howard for the suggestion! We'll have to try it out

#reviews - August 11, 2023 at 06:50 PM

hi all! Does anyone have any tips or tricks for companies struggling to get reviews from customers on G2 crowd, trust radius and capterra despite targeting customers with good CSAT scores? It's a typically tight lipped industry.

#announcements - July 21, 2023 at 02:37 PM

What beautiful landscapes! I’d love to go someday