Becky Susko

#open-share - March 27, 2024 at 03:01 PM

@Ciana Abdollahian just seeing this and she is perfection!!! So exciting to see you crush it as a mother!

#announcements - February 01, 2024 at 06:39 PM

if you need a good award trophy vendor I have one on Etsy that although out of the states can turn trophies around quickly and any or all other award questions/advice I’m here for that too. 😃 Also if you want me to send you that presentation via email shoot me a DM with your email and I can try sending it that way.

#announcements - February 01, 2024 at 06:36 PM

<https://www.customerximpact.com/> which I think is impressive for a joint award program (two brands powering it)

#announcements - February 01, 2024 at 06:35 PM

Let me see if I can at least attach a video or two from it. In any case this is just what goes into the ceremony but when we first launched this award in totality from idea to ceremony we were able to do it in 8 months time.

#announcements - February 01, 2024 at 06:33 PM

So I was saying in the other chat that in 2023 for the CustomerX Impact Awards we focused on using more video engagement which is great in presentation/engagement but took a lot of herding cats (this project is truly a labor of love for me). In my mind it was worth it because I just don’t think a photo/name/title does the finalist any justice when the criteria is focused on the impacts they are driving. But when pressed for time its great to integrate videos especially from award winners who might not be able to attend or be there in person. This was my planned run of show for 2023: Photo ops included: <https://docs.google.com/document/d/1rWkTG1RVev-vHYgFCinEpu3aujW_nSfwjygMD42o8E8/edit?usp=sharing> Our category montages included either video, voice, and or content that we used with voice over. Ugh it won’t let me attach my presentation with the videos (its too large 💀). Obviously this didn’t include the speakers for each category (we used past winners and judges to provide the award hand off).

#announcements - February 01, 2024 at 04:39 PM

Hey @Rebecca Grossman! I don’t want to double hit you with my run of show info for the ceremony that I used this past fall (I left it for you in the customerx community). Here to help!

#announcements - September 14, 2023 at 08:08 PM

Hi folks! Spam me with your favorite swag bundle providers? We are looking for branded swag, in pretty branded containers/boxes, that we can have on site and have mailed. TIA!

#announcements - July 19, 2023 at 05:56 PM

I'd definitely add [Vinay Bhagat](https://www.linkedin.com/in/vinaybhagat/) and [Allyson Havener](https://www.linkedin.com/in/allyson-havener/) to that list!

#announcements - June 09, 2023 at 02:09 PM

^we found the zoom linkedin integrations hard to navigate and moved to streamyard instead what is nice about it is that it gives you control of layout and using a ticker for call outs etc... It might be too late now but if you find yourself doing a lot of these it might be something to look into

#announcements - June 05, 2023 at 03:44 PM

I agree with @Marie Elliott on the crystal awards. We did modern wooden ones last year that we loved and felt sustainable. We're looking at other ones that use wood, metal, and plexi glass this year but modern fits our award branding.

#announcements - June 05, 2023 at 03:43 PM

This is a repost from CX Pros: 1. We build in a fake deadline to build urgency knowing that without it and honestly with it there will be procrastination. I find one month or a month and a half plenty. 2. So for the CustomerX Impact Awards we made two flows: a. One for the self nomination (which drops them right into the application process) b. Another for someone nominating someone which we encourage our AE's and CSM's to use for customers and peers. c. The thing with having the two flows means there are different touch points. For example "someone getting nominated gets a triggered email letting them know so and so nominated them and asks them to go back into the application process". While those nominating themselves get a "we received your submission" or a "don't forget to fill out the whole application nudge" 3. I for one like using the same categories when I can because doing so helps brand recognition along with building that category's narrative. Plus if you can have second time winners they love showcasing "consecutive years won". That doesn't mean that you have to be stuck in what you choose this year. So let's say you have several categories and one isn't as popular you can definitely change it up. But don't be afraid to feel out your audience on these changes too. You are in the business of relationships. *I swore I had one to change this year and got feedback on interest in that exact category so I decided to keep it. 4. We did 7 for CustomerX Impact Awards. I run some other awards on a larger scale for vendors that are across all 645 categories under one badge. I run another that is three badges at a larger scale too which can get more complicated when done a very large scale. Keep in mind that with more categories there runs the issue of possibly more manual work. 5. Enable your winners! This is my favorite part! Give them all the things they need to socially promote winning. This helps your awards brand recognition and company's branding as well. Last thing is keep it human as much as possible. People love that personal touch so use it when you can!