#announcements

Important info for Customer Marketers & Community members

Thread

Rachel Ward October 13, 2023 at 02:17 PM

Just started a new gig and picking up their virtual user conference. I have done these before but it's been a minute since virtual and I know those tend to lag in attendance. Those here who do these virtual events, do you vote 2 half days back to back or one full day (starting later morning)? Thanks in advance!

Mary Green (Owner CMAweekly) October 13, 2023 at 02:20 PM

1 full day for me.

October 13, 2023 at 02:21 PM

Two half days back to back--it will lessen the multitasking. If you do a full day, you'll have to expect that people will be semi checked-out as they respond to emails, meetings, etc.

Mindy Lyons Blackstock October 13, 2023 at 03:16 PM

I suggest crafting your objectives and story arc first and then determine from there what would be best for your audience.

Mindy Lyons Blackstock October 13, 2023 at 03:16 PM

In other words, I don't think there's a silver bullet right or wrong.

Amanda Peacock October 13, 2023 at 03:27 PM

we do first 1/2 day open to prospects/customers/partners, second 1/2 day for customers only -- with the virtual world we've found that worked best for our attendee numbers -- also user conferences are my jam -- lemme know if you have any other qs!!

Rachel Ward October 13, 2023 at 05:43 PM

Thank you! Everyone.

Def no perfect answer. And to answer your questions Mindy, goals are primarily to educate customers, launch new products and get adoption/interest for upsell, create content for the year, engage prospects (30% focus) and generate leads, and award customers (customer awards program). I care about attendance as well, but know virtual can be a mixed bag.

@Amanda Peacock I would love to show you my current goals/format and get your feedback. It's been 3 years since i've done a virtual conference and with the attendance/interest in virtual waining I'd love to hear what works for you. ALSO, had not thought about prospects/customers on day 1 and then day 2 customers only. Bomb idea.

Thanks again

Amanda Peacock October 13, 2023 at 05:50 PM

for sure!! just send it over and we can always grab 1:1 time to chat if you want - i just helped @Lexie Sirak with something similar!

Mary Green (Owner CMAweekly) October 23, 2023 at 05:30 PM

would you all have time to jump on a call and chat about events this week or next? I'd love to learn from you as well.