#announcements
Important info for Customer Marketers & Community members
Thread
Jennifer Lyons
May 19, 2023 at 06:20 PM
Anyone else curious about changes with InSided and Gainsight? Will InSided automatically be available to Gainsight customers at no cost?
Evan Huck
May 19, 2023 at 06:47 PM
nah definitely an upcharge/x-sell - talked to the team and that's a big goal for them is x-selling insided to the gainsight base
Joel Primack
May 19, 2023 at 07:21 PM
They rolled out new products/features around inSided too to own more of the post-sales experience/lifecycle too
Mary Green (Owner CMAweekly)
May 19, 2023 at 07:28 PM
Definitely upcharge. I can see a few more features but nothing that makes me feel like a company NEEDS it. I think they are focused on the support side of community still.